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DoseSpot Resource Center

Your Spot for How-To Guides and Other Support Materials

How to Understand the Identity Proofing (IDP) Process

Understanding the Identity Proofing Process

Clinicians must complete the Identity Proofing (IDP) and EPCS Two Factor Authentication (TFA) process before sending prescriptions for controlled substances.  Our seamless ID Proofing software automatically submits identity proofing through Experian Precise ID. The completion of this process is for their own safety and protection against fraudulent ePrescriptions.

The ID Proofing software automatically submits identity proofing to Experian and identifies any errors that need to be addressed. Using a national credit bureau to complete the identity-proofing process will not affect your personal credit rating or score and should not be reflected in your credit history. The only information DoseSpot receives and stores is the date the IDP was completed and passed, and the reference number used during the Two-Factor Setup.

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How to Set Up Two-Factor Authentication

Setting Up Two-Factor Authentication

Two Factor Authentication (TFA) is step two in the process of Identity Proofing. This must be completed before sending prescriptions for controlled substances.

It is recommended that you use a mobile device for this process. It must have its own unique phone number. An office land line will not work for Two-Factor Authentication. For additional troubleshooting, please reach out to the company providing DoseSpot for your use. Often times, this is your EHR/EMR or practice management group. Their DoseSpot administrator can help provide guidance.

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Facial Recognition

Setting up Facial Recognition for Identity Proofing

DoseSpot has introduced an additional form of identity proofing using facial recognition technology. This method is an easier and more secure way to complete this process. By using facial recognition, providers will no longer have to wait for a letter in the mail. See our How-To guide for more.

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How to Send a Prescription

Sending a Prescription

Sending prescriptions with DoseSpot has never been easier. Our intuitive interface, reliable platform, and smart search features make it incredibly fast. Many companies choose us because the learning curve is small, and training time is minimal. We want to help you spend more time with your patients and less time waiting on and learning new technology.

 

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How To Send a Controlled Prescription

Sending an EPCS Prescription

DoseSpot ePrescribing software is Surescripts and Drummond Certified to send electronic prescriptions for controlled substances. When you use DoseSpot, you can be assured that you are meeting all local, state and Federal compliance standards. Regulations and policies are changing and the DoseSpot team is continually updating our system to be compliant.

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How To Add and Edit a Patient

Adding and/or Editing a Patient

Adding and Editing patient information is easy in our DoseSpot platform. We understand the importance of keeping your patient data updated and accurate. You can accomplish this in just a few steps.

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How to Use Pharmacy Search

Using Pharmacy Search

Within DoseSpot, it’s easy to set up a preferred pharmacy for each patient, but you can also use pharmacy search to explore alternative locations.

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Learn About Real-Time Prescription Benefit

How To Real-Time Prescription Benefit

Using Real-Time Prescription Benefit

Real-Time Prescription Benefit opens new doors to the drug affordability conversation with patients. Already built into the same workflows you would use to write a prescription, detailed out-of-pocket pricing and suggested lower-cost alternatives are returned based on each individual patient’s health and pharmacy benefit. This is more than formulary information, this is an opportunity to deliver personalized medicine.

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